Category Archives: Professional Development and Training

Catch up on Confab Central 2017

Why not ‘confab’ vicariously with our wicked list of links from the annual content strategy conference held in the US. Confab Central 2017 took place from 7-9 June in Minneapolis and brought together around 600 content leads, content strategists, brand …
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Learn customer journey mapping – workshops now available

Firehead is now offering workshops in customer journey mapping (CJM) – a very useful skill for content professionals to add to their content toolkit as it helps brands understand how the user experiences and interacts with their content across multiple …
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Posted in Content Marketing, Content Strategy, Digital Communications, Firehead.net News, Professional Development and Training, Technical Communications, Tools and Analytics
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Useful links for digital communicators (May 2017)

Here’s our May roundup of industry insight, professional development and training articles, and useful links from the field of digital communications. We also post regularly to our Firehead’s Twitter and LinkedIn pages, so please do connect with or follow us …
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Posted in Augmented reality, Content Marketing, Content Strategy, Digital Communications, Graphic Design, Productivity, Professional Development and Training, Reading, Social media, Technical Communications, Usability
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Useful links for digital communicators (April 2017)

Catch up on our recommended reads from April, featuring industry insight, professional development and training articles, and useful links from the field of digital communications. We also post regularly to our Firehead’s Twitter and LinkedIn pages, so please do connect with or follow us there. Here’s what we’ve been bookmarking …
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Posted in Augmented reality, Content Marketing, Content Strategy, Market Trends, Professional Development and Training, Reading, Technical Communications, Usability
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Firehead at Documation 2017

We’d like to congratulate Documation on a great event, held recently in Paris (29-30 March). CJ Walker attended, representing Firehead as an Adobe partner, along with other partner companies (left-right): Ray Gallon, Stefan Gentz and Toni Ressaire. “Documation was a …
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Posted in Digital Communications, Firehead.net News, Products, Professional Development and Training, Technical Communications
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Useful links for digital communicators (March 2017)

Here’s our March roundup of industry links, professional development and training insights and useful reads from the field of digital communications. We also post regularly to our Firehead’s Twitter and LinkedIn pages, so please do connect with or follow us there. Here’s what we’ve been bookmarking and reading over …
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Posted in Augmented reality, Content Marketing, Content Strategy, Digital Communications, Information Architecture, Professional Development and Training, Reading, Technical Communications, Usability
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Documation 2017: defining the future of information and Industry 4.0

For those working in information and content strategy, Documation 2017 promises to hold some interesting developments. The event takes place in Paris later this month (29-30 March) and, for the first time, content strategists and information specialists will come together …
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Posted in Conferences, Content Strategy, France, Guest Blogger, Market Trends, Professional Development and Training, Technical Communications
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Content Strategy Applied 2017 in review

We were pleased to see Content Strategy Applied resurrected for 2017 after we attended the first #csapplied conference at eBay back in 2011 and 2012. The event, which focused on case studies and practical applications of content strategy, was founded in …
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Interview with a… Plain Language Consultant and Content Strategist

This month we welcome Frances Gordon to our job Q&A series with professionals working in digital communications. Together with her business partner, Candice Burt, Frances runs an international content strategy and plain-language business, specialising in financial content including fintech. This …
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Useful links for digital communicators (Jan 2017)

Here’s our regular roundup of the latest links, professional development and training insights, and digital communications reads that have caught our eye over the past month. We also post regularly to our Firehead’s Twitter and LinkedIn pages, so please do connect with or follow us …
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Posted in Augmented reality, Content Marketing, Content Strategy, Digital Communications, Market Trends, Professional Development and Training, Reading, Recruitment, Technical Communications, Usability
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