Tag Archives: Usability

Highlights of Tekom / TCWorld 2016

The annual Tekom fair/conference and TCWorld conference is the largest global event and marketplace for technical communication. In 2016, 4000 visitors and 170 exhibitors from almost 40 countries were expected to attend in Stuttgart, Germany. The full list of #tekom16 …
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Kathy Hanbury: from Tech Comms to Content Strategy

In the second of our guest blogger series featuring the insights of content experts around the world, Kathy Hanbury, founder of E3 Content Strategy in Vancouver, Canada, tells us how she made the jump from technical communicator to content strategist. …
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User Manuals: Demise or Morph?

A good friend and colleague of mine, Theresa Cameron, International Representitive for the UK ISTC, sent me this article, “iPad: Manual not Included”,  from the Independent (UK) by Simon Usborne pondering the demise of the user manual. Usborne also interviews …
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Content Strategy, Customer Service and Paris

This is beautiful! I love food, Paris AND content strategy. Whoever thought the three could feature together in the same story? Check out this iQ content blog for a great metaphor about motivations for customer service, using Paris and content …
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New Firehead Blogger: Fiona Cullinan

As the Big Boss at Firehead, I’m pleased to make an important announcement: we’ve hired a new member of the team who is going to be our dedicated blogger! No, I’m not going away completely, but Fiona Cullinan is a …
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Posted in Content Strategy, Firehead.net News, Market Trends, Technical Communications, Usability
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What is Content Strategy, Anyway?…

What is Content Strategy, Anyway? At the intersection of user experience design, content management, business analysis and technical communication, content strategy is an emerging discipline that has grown rapidly in popularity over the last year. It is also becoming famous …
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Content Strategy is Coming to Europe!

Ladies and Gentlemen, I am pleased to announce that Content Strategy Forum 2010 is now open and ready for registration. This promises to be a very exciting and informative event. Come join us in Paris the 15-16 April 2010! Content …
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James Hobart Usability Seminars this Autumn

Looking to expand your Usability knowledge? James Hobart is on the road again this fall with intensive Usability seminars in Chicago, Toronto, Vienna, Copenhagen, Rome and London. He’ll be running his renowned face-to-face workshops, including some brand new “Web Standards …
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