The term content operations has been around for about 15 years, but it’s really started to take off around 2016. But what does it mean,
Firehead is delighted to offer four free conference tickets to OmnichannelX 2021 from 9-11 June. Here is your chance to win a completely free ticket – worth
OmnichannelX is one of our top picks in the content conference calendar. It is perfect for content designers, content strategists, UX designers, brand managers and
Since 2017 Firehead has been a proud industry contributor to the TCLoc (Master in Technical Communication and Localization) course at the University of Strasbourg, France. The
Writing clearly and concisely in plain English is one of the biggest skills you can bring to your work. This is especially true now when
Many people will be looking for a new job this year. This may be for positive reasons (digital upscaling, new content roles and operations) or
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