If you’re looking to begin a career as a technical author or technical writer or to formalise your existing techcomm skills, this is a popular and ideal induction course for beginners. You’ll learn the key skills of technical writing for IT and software user documentation, and gain the confidence to approach writing projects in the right way, using industry best practices.
The course content is also accredited by the Institute of Scientific and Technical Communicators, the professional body for technical communicators in the UK. If you choose the reviewed assessments option, leading to certification, you’ll receive feedback from experts and learn how to improve your work over the course.
There are 15 modules in total and these can be completed at your own pace. You’ll learn the entire documentation process, from beginning to end, as well as frameworks on how to work more efficiently and effectively.
The 15 modules are:
- The purpose of technical documentation
- The different models for technical documentation
- What is a technical author?
- Adopting a user-centred design approach
- Overview of the writing process
- Planning your content
- Researching the product and audience
- The information design stage
- Software tools
- Writing the topics – overview
- Writing the topics – how to write and present different types of information
- Writing the topics – using images and videos
- Writing the topics – index, search and metadata
- Reviewing and editing
Cherryleaf is a technical writing services company and training provider. It was formed in 2002 by four people with a passion for technical communication and learning development, and is based in London’s “Silicon upon Thames” and in Brighton, UK.