What is content ops, anyway?
The content world is ever progressing. As content strategy grows into a mature discipline, there’s an important and growing connection between content strategy and
The content world is ever progressing. As content strategy grows into a mature discipline, there’s an important and growing connection between content strategy and
At Firehead, we’re extremely proud of the high caliber of the authors in our Training Centre. This month, we’re shining the spotlight on Ray Gallon,
Many people imagine that in Agile we don’t use specifications – but the truth is, Agile needs them as much as any other development process.
If you’re like most technical content developers, you’ve been told more than once to produce a user-facing document with only a specification to guide you.
The term content operations has been around for about 15 years, but it’s really started to take off around 2016. But what does it mean,
Firehead is delighted to offer four free conference tickets to OmnichannelX 2021 from 9-11 June. Here is your chance to win a completely free ticket – worth
Since 2017 Firehead has been a proud industry contributor to the TCLoc (Master in Technical Communication and Localization) course at the University of Strasbourg, France. The
Many people will be looking for a new job this year. This may be for positive reasons (digital upscaling, new content roles and operations) or
What do the next 12 months hold in the field of digital communications? We round up some content trends and expert predictions, including how the
There’s no way to put too fine a point on it: 2020 was a stupid year. I don’t know anyone who wants to repeat it
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