Techcomm Intro – Certified Professional Communicator

Chris Hester and Jamie Gillenwater

This course provides a working knowledge of the core competencies that form the foundation of technical communication:

– Project Planning
– Project Analysis
– Content Development
– Organizational Design
– Written Communication
– Visual Communication
– Review and Editing
– Content Management
– Production and Delivery

On completing the course, you will have learned basic technical communication terminology, theory and processes and should be able to discuss and demonstrate their use in the workplace.

You can follow this course without any requirement to take the exam. It is designed to be a solid introductory foundation to the field of technical communications.

Type:

Duration: 20 hour(s)

Date: Various

Cost: 800,00 + tax

About This course

The Certified Professional Technical Communicator Foundation course provides a working knowledge of the core competencies that form the foundation of technical communication:

– Project Planning
– Project Analysis
– Content Development
– Organizational Design
– Written Communication
– Visual Communication
– Review and Editing
– Content Management
– Production and Delivery

Upon completing the course, you will have learned basic technical communication terminology, theory and processes and should be able to discuss and demonstrate their use in the workplace.

The course materials include videos, guidebooks, exercises, and quizzes. We also provide two practice certification exams for those interested in pursuing CPTC Foundation certification. On average, our students increase their score by 20 points between the first practice exam and the second.

The course is based on the body of knowledge Society for Technical Communication (USA) selected for the Foundation exam: Richard Johnson-Sheehan’s Technical Communication Today, Fifth Edition. The textbook is available in print from Pearson or from Amazon.com. The textbook is also available to rent or buy digitally from VitalSource.

To achieve the Certified Professional Technical Communicator Foundational designation, applicants must demonstrate knowledge and understanding of best practices in technical communication by passing an exam. Information about the exam is provided in the course.

You can follow this course without any requirement to take the exam. It is designed to be a solid introductory foundation to the field of technical communications.

WHAT YOU'LL LEARN

This course covers the following topics in depth:

– Project Planning
– Project Analysis
– Content Development
– Organizational Design
– Written Communication
– Visual Communication
– Review and Editing
– Content Management
– Production and Delivery

2020-10-10_2223

The online course is comprehensive and easy to follow. The ability to attend to sessions on my own self-paced schedule was particularly appealing and extremely helpful. Overall, I felt that this course was worth the money in preparing me and building my confidence in sitting for the CPTC exam. Without much more prep than this course, I passed the practice exam on the first try! -- Lynn Lundgren 

HOW YOU'LL LEARN

This is an asynchronous, self-guided course. The course materials include videos, guidebooks, exercises, and quizzes.

This course is designed to prepare you to take the CPTC certification in Technical Communication exam by APMG-certified exam preparation experts. The exam itself is separate and optional. This course provides all the basics you need to learn pass the certification exam.

Resource materials to support your learning are provided within the course.

COURSE OUTLINE

– Project Planning
– Project Analysis
– Content Development
– Organizational Design
– Written Communication
– Visual Communication
– Review and Editing
– Content Management
– Production and Delivery

WHO'S IT FOR

This course is appropriate for business professionals who want an introduction to technical communication, new technical communicators who want to increase their knowledge and proficiency, and experienced technical communicators who want to prepare for the CPTC Foundation exam.

MEET THE COURSE LEADERS

Chris Hester is the founder of Red Desk Studio, a consultancy that specialises in content strategy, taxonomy, and knowledge management solutions. She is an accredited instructor for CPTC Training, a Fellow of the Society for Technical Communication, and is a frequent presenter at conference and techcomm events.
Chris Hester
Jamie Gillenwater manages a team of technical communicators at a successful startup. She also works as an online instructor for CPTC Training and Bigger Brains. She’s worked with a variety of clients to help them improve their documentation and has led plain language workshops for the federal government. She is an Associate Fellow of the Society for Technical Communication. During her personal time, she enjoys spending time with her daughter and dog, being active, traveling, and meeting new people.
Jamie Gillenwater

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