Training

Update your skills with our training courses in digital communications.

Through our network of expert tutors and training partners, we offer online short courses and classroom-based workshops across our various recruitment areas in the field of digital communications.

For job candidates, we offer a fast and affordable way to improve content development, analysis and strategy skills – and job prospects.

For clients, we can provide in-house skills training to make sure your employees are suitably skilled and up-to-date on best practice and latest software.

Content

Our content-based courses allow you to develop your digital skills in areas such as content strategy, technical writing, DITA XML basics, content modelling, customer journey mapping and more.

Apps

Our workshop series in rapid mobile app development takes the complexity out of creating mobile apps for your business. We’ll help you bring your app ideas to life the easy way – no coding required.

Software

We offer software training in industry-standard authoring tools, for example, Firehead is an approved supplier by Adobe Technical Communication for its latest Adobe® FrameMaker® 2017 Release.

Create templates for DITA in FrameMaker

Live online, Classroom

Learn how to create and manage your own templates to author and publish DITA content with Adobe FrameMaker (2019 Release).

Author DITA XML topics and maps with FrameMaker

Live online, Classroom

Perfect for technical authors, this introductory course shows you DITA authoring with Adobe FrameMaker (2019 Release).

Design professional templates with FrameMaker

Live online, Classroom

Bring more consistency and customisation to your technical docs with our advanced Adobe FrameMaker (2019 Release) course.

FrameMaker 2019 training for technical authors

Live online, Classroom

Increase productivity and publish across platforms and devices with our introductory course in Adobe FrameMaker (2019 Release).

Enterprise content strategy

Classroom

Learn the methodology to put content strategy to work across your organisation.

Advanced technical communication skills

Video

Become a better technical communicator with this advanced course offering the latest and advanced techniques in technical communication.

Cyber security awareness

Live online, Classroom

Develop a more secure work culture with information security awareness workshops for employees.

Temperament-based strategies for the workplace

Live online, Classroom

Learn temperament-based strategies to improve teamwork in the modern workplace.

 

Creating mobile apps without coding – advanced operations

Live online

Go from novice to app developer, without being a programmer, with our training series in ViziApps mobile app-building.

Creating mobile apps without coding – data operations

Live online

Go from novice to app developer, without being a programmer, with our training series in ViziApps mobile app-building.

Advanced technical communication – DITA fundamentals

Video

Take your technical writing to the next level with this affordable online introduction to DITA and other advanced technical communication skills.

Technical author / technical writing accredited course

Video

Get to grips with technical writing through our accredited online training course.

Course delivery & format

Live online

These are held in real-time using video conferencing software across set dates, or as required for in-house training. Training involves live presentations and exercises, and post-workshop support is often also available as immediate follow-up.

e-Learning

The most easily accessible format with practical exercises and video tutorials pre-recorded by an expert trainer, allowing you to pause the modules as you need to and complete each course in your own time.

Classroom

In-situ training can be arranged at workplaces, conferences or events, and customised to suit your organisation’s training needs if required. Costs and delivery options will vary according to workshop duration, date and location.