Our DITA concepts course author, Tony Self, shares his thoughts. A major challenge in DITA One of the most difficult tasks when working in DITA
Some musings on plain language by Deborah Bosley, Firehead’s own plain language course instructor. I was sitting in my ophthalmologist’s office getting my eyes checked.
Some musings on plain language by Deborah Bosley, Firehead’s own plain language instructor I have to admit that every time I hear a corporation or
Some musings on plain language by Deborah Bosley, Firehead’s own plain language course instructor. Think about the last time you received an email with dense
By Clemency Wright, of Clemency Wright Consulting, the UK’s leading provider of keywording services and consultancy. Advances in technology have meant we no longer rely
A guest post by Clemency Wright, of Clemency Wright Consulting, the UK’s leading provider of keywording services and consultancy. Keywords play a huge part in
A guest post by Clemency Wright, of Clemency Wright Consulting, the UK’s leading provider of keywording services and consultancy. We use keywords all the time
This post is based on an article previously published on October 17, 2016 in the EDUCAUSE Review: The Professional Commons Blog and on benwoelk.com. Many
The idea of an introvert being comfortable with improvisation seems counter-intuitive. How could an introvert possibly be comfortable in an environment where we’re required to
At Firehead, we’re extremely proud of the high caliber of the authors in our Training Centre. This month, we’re shining the spotlight on Ben Woelk,
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