2018 in review – our year of change and growth
2018 year in review

As the year winds down, we’re looking back over an exciting time of growth here at Firehead. Here’s our 2018 in review…

South Africa!

The year started off with a bang thanks to a trip to Cape Town, South Africa with the University of Strasbourg. We accompanied their TCLoc (Technical Communication and Localisation) and CAWEB (Website Creation, Multimedia and Localisation) students to visit local companies. We met with industry experts to discuss their needs and the potential for academic/professional crossover in areas such as digital content and marketing, localisation technology, plain language, chatbot development and more.

New site!

In March we moved over to a fully responsive website with a fresh new design and the ability to connect across multiple channels. We outlined how we were changing as a business and moving into new areas. Hint, that’s why our logo now says Recruitment | Training | Consulting.

New courses!

We’ve added a raft of new courses to our Training offer. Run by some of the best trainers in their industry, check out the latest additions:

You’ll find the full list of courses is on our Training page…

Education futures!

We’re also working with several European universities to develop and deepen their curricula to prepare their students for the new challenges of machine-human content development. We’re calling this “a new information delivery model for modern contexts, making both legacy and new content machine-readable data for human consumption”. (As you can see, we’re in dire need of a sexier description.)

We got chatbots!

We’ve also installed some chatbots of our own on our website. You might have seen or used them already. You can now register as a candidate with Firehead and apply for specific roles through our new chat interface.

€750 Christmas giveaway!

Sometimes it’s been hard to find the time to share knowledge on the Firehead blog, which turns 10 years old in 2019. But this year we have added new topics, such as Information 4.0 to enterprise AI and machine learning, to our staples of content strategy, techcomm, metadata, plain language and augmented reality. Read our Top 5 posts of 2018 – and find out how you can receive a €750 Christmas gift from Firehead. Getting clicking on this tout de suite – there’s a deadline!

Year of GDPR!

Of course, 2018 will also be remembered as the year of the GDPR and a massive update of EU data privacy regulations. We’ve worked hard on our GDPR compliance this year, not just for us, but helping clients understand the new regulation as well. It took a lot of time but we think the effort was worth it because we agree with the new data privacy measures and hope to see more control of individuals’ rights. Read about Firehead’s GDPR and recruitment data here.

Happy holidays!

But to the better stuff – the holidays! We’re enjoying the fêtes here in our HQ in the French Alps and our other bases in the UK and USA. It’s very cozy, especially after a long year that was super-charged. We hope you’re enjoying your holidays as well. Let’s drink a toast to Christmas and to lots more digital communication in the New Year!

We wish you a Merry Christmas and Happy New Year

CJ Walker and the Firehead team.

Image (CC): Gellinger/Pixabay

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